Normalise case before you compare, count or remove duplicates.
Sign-ups came in from three forms, each capitalising emails differently, and you are about to de-duplicate the list. In C2:C6 put each email in lower case.
Solve it on your own to keep the bonus. Each hint gets one step closer to the formula.
The same formula in the other shapes it takes at work.
Change the case of text using case conversion functions.
Normalise case before you compare, count or remove duplicates.
Turn a name and a number into a consistent upper-case reference.
This is the grid you start with. Cell references in the task — B6, C2 — point at the row numbers and column letters below.
| A | B | C | |
|---|---|---|---|
| 1 | Source | Clean email | |
| 2 | Web | Priya.Shah@Example.com | |
| 3 | App | priya.shah@example.com | |
| 4 | Event | TOM.REID@EXAMPLE.COM | |
| 5 | Web | Tom.Reid@example.com | |
| 6 | App | lee.chan@example.com |
Email addresses are not case-sensitive, but a duplicate check comparing text exactly would treat Priya.Shah and priya.shah as two people. Lower-casing first makes equal things look equal, so the de-duplication finds them.