The denominator, before you quote any statistic at all.
You are about to report an average satisfaction score. First you need to know how many people actually gave you a number. Put that count in B7.
Solve it on your own to keep the bonus. Each hint gets one step closer to the formula.
The same formula in the other shapes it takes at work.
This is the grid you start with. Cell references in the task — B6, C2 — point at the row numbers and column letters below.
| A | B | |
|---|---|---|
| 1 | Respondent | Score out of 10 |
| 2 | R-01 | 8 |
| 3 | R-02 | No answer |
| 4 | R-03 | 6 |
| 5 | R-04 | 9 |
| 6 | R-05 | |
| 7 | Usable scores |
Five people were surveyed and three of them gave a score. Reporting "average satisfaction 7.7" without mentioning that it rests on three responses is the kind of number that survives exactly until somebody asks. COUNT finds the denominator, and it ignores text on purpose so that a written-in "No answer" cannot quietly inflate it.