Day 26 · Saturday, 29 August 2026
From the archive
Average response time for one priority, one team
COUNTIFS and AVERAGEIFS both take range/criteria pairs — stack two and only rows matching all of them count.
Task:
You run the IT help desk queue for a mid-size company. This week's tickets are logged with their priority, the team that handled them, and how many hours each took to resolve. Leadership wants to know how the Network team is doing specifically on High-priority work: how many such tickets came through, and how long they took to resolve on average. Put the count in D10 and the average resolution time, in hours, in D11.
The daily challenge is part of Pro
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Every day so far
Recent days
The last 14 days. Today's challenge is free while your streak is alive; Pro opens every past day too.
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